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TraderTile support

A real person.
A helping hand.

A bug, a billing question, an idea for the journal. Tell us what’s on your mind—every message goes to the same support inbox.

Let’s work it out

We’re here to help.

Write to us directly, or use Settings → Contact Us inside the app.

support@tradertile.com
01

Your journal & analytics

Questions about the calendar, monthly recaps, MT5 imports or your trading accounts? Tell us what you’re trying to do.

Explore the FAQ ↗
02

The Chrome extension

Help with installation, the side panel, Forex input or Tilt Guard. The extension uses your signed-in TraderTile account.

Open your account ↗
03

Plans & billing

A question about a charge, receipt, renewal or plan change? Contact the same inbox. You can cancel subscriptions from the app’s Premium page.

See plans & pricing ↗

Help us understand

A few details go a long way.

  1. Tell us what happened.What you expected, what you saw, and the steps that led there.
  2. Include your browser and device.If you use the extension, its version helps us trace the issue.
  3. Show the relevant screen.A screenshot can help. Hide account details or trading information you don’t want to share.

Looking for the fine print?

How your data is stored, and the terms behind your journal.