FAQ

Questions worth asking first

Where are my trades stored?

In your own browser, in IndexedDB. TraderTile is local-first: on the free plan nothing is uploaded anywhere, and the journal works with no account and no network. Premium adds an encrypted-in-transit cloud backup so the same trades appear on your other devices.

Does TraderTile connect to my broker or exchange?

No. Trades are entered by hand, or through the Chrome side panel. There are no API keys to paste and no read access to any trading account, because TraderTile never needs one.

What do I lose if I stop paying?

Nothing on your device. Your trades live in your browser and stay there. Only the cloud copy is affected: it is kept for three months after a plan lapses, and the deletion date is shown in Settings before it happens.

Is there a free trial?

There is a free plan instead, and it is not time-limited. It keeps the P&L calendar and the drawdown chart with your real data. If you want the deeper analytics and cross-device sync, the monthly plan is the cheapest way to try them.

What is the Chrome extension for?

It adds a side panel so you can log a trade from whatever tab you are on — a chart, your broker, anywhere — without switching to TraderTile. It is available on the free plan too.

Which payment methods work in Indonesia?

Indonesian customers are billed in rupiah through Mayar, which supports QRIS, bank transfer and the usual local channels. Everywhere else is billed in USD through Dodo Payments. The pricing page detects your region and lets you switch currency manually.

Something not covered here? Email support@tradertile.com.